Peace of mind

Network VEKA offers homeowners complete peace of mind through a series of cast-iron guarantees.

The Network VEKA logo acts as a sign of absolute quality and customer service because all companies are rigourously vetted before being accepted into the Network. If you choose a Network VEKA installer to carry out your PVC-U home improvement you know that they will use only technically advanced high-spec VEKA products and that they have been audited thoroughly and trained/tested to the highest standards.

Members are continually monitored to ensure that they are upholding the high standards demanded.

The Network has so much confidence in its installers, that each member is obliged to offer homeowners a Ten Year Insurance-Backed Guarantee. This is your fail-safe assurance that even in the unlikely event that your chosen member ceases to trade, your investment is completely safe.

Because the Network strictly polices itself, only the very best, most professional companies are admitted. The organisation carries out frequent audits and regularly surveys levels of customer satisfaction.
Every Network VEKA customer is sent a questionnaire on completion of their installation, this allows them to praise or criticise as appropriate. It is returned directly to Network VEKA in confidence, and any problem is immediately looked into and resolved.

This audit of members' work protects the integrity and reputation of Network VEKA and explains why installer members achieve such consistently high levels of excellence. Network VEKA even vets prospective members for financial stability before allowing them to join. Only those companies that live up to the most demanding standards are allowed to continue as members.
 
Network VEKA members supply homeowners with the highest quality windows, doors and conservatories from VEKA. This means you can rest assured that security will have been of paramount importance in the design of these PVC-U products. VEKA home improvements fitted by Network VEKA installers come with all the best security features fitted as standard. You can relax in the knowledge that although your home will look stylish and inviting to visitors, your new windows and doors will provide a formidable barrier against would-be intruders.