What is Network VEKA

Peace of mind – guaranteed…that’s Network VEKA

It takes much more than top quality materials to give real peace of mind when you choose double-glazed windows, a conservatory or other home improvements. You need to be sure of strictly controlled professional standards at every stage from factory to your home – then a package of nationally-backed guarantees to ensure your peace of mind well into the future.

That’s where Network VEKA comes in…a national network of tried and trusted home improvement companies, all committed and constantly monitored to uphold strict standards of training, professionalism and materials. To become a member, companies must use only the highest quality window and door systems from VEKA. In this way, we are able to guarantee the quality of your home improvement from concept and design, through fabrication, to completion.

All members are obliged to offer every customer, at no extra change, Network VEKA’s unique package of guarantees including its Ten-Year Insurance Backed Guarantee. Network VEKA only takes the best – then makes sure they stay the best with a series of audits and spot checks of every single member company across Britain and Ireland.

Network VEKA also surveys the feelings of every customer of every one of those members – nearly 16,000 every year – with a Customer Satisfaction Questionnaire and if any one of them falls below our strict standards, we want to know why.

Why not see for yourself why we say ‘for peace of mind in PVC-U – it has to be Network VEKA’ or take a look at our Customer Charter to see all the ways you can be sure of that peace of mind every time.

Network VEKA was established in 1996, when the window industry was beset with problems. It was almost impossible to tell which companies to trust, and people were losing deposits and losing faith in the industry.
Network VEKA was made up of several of VEKA's best fabricators and installers who all vowed to maintain consistently high standards which homeowners could be guaranteed of. Nearly 20 years later, the intention remains the same - to offer homeowners complete peace of mind in PVC-U by using quality VEKA window systems, and the Network has now grown to accommodate around 150 of the UK's most professional home improvement companies.

On average, Network VEKA members achieve around a 98% customer satisfaction rating, compared to the industry's average of just 83%. Homeowners are able to trust in the regional knowledge and friendly service of their experienced local home improvement company, knowing that they are also supported by the strength and stability of a powerful, national organisation and its associate system supplier.

Network VEKA offers local service with national strength.

Click here to visit www.networkveka.com